Resolved -
No more errors have been observed since the last intervention.
Jun 18, 14:27 UTC
Update -
Our additional analysis spotted a problem with the Redis cache. We restarted Redis and saw the remaining errors clearing.
Jun 18, 13:58 UTC
Monitoring -
We identified high lock time in the database and we scaled it up. We are already seeing reduced error levels as we continue to monitor.
Jun 18, 09:55 UTC
Investigating -
Some requests to Storj US1 are failing with error 500. We are investigating the issue.
Jun 18, 07:59 UTC